Customer Service

call center

Customer Service

Fiber broadband support isn't your typical call center job

Broadband support representative Ginger Lane says the job is "a place where you can stay and have roots and start building a life.”

Tommy Clift Apr 8, 2024 1:29pm

Art by Midjourney for Broadband Nation

What training is needed in broadband customer service?

Mar 22, 2024 10:00am

Angel Benally

A Tribal affairs specialist on her career in broadband

Mar 4, 2024 11:53am

fire

The critical role of network recovery teams in disasters

Mar 3, 2025 6:00am

Construction

How Trump’s DEI executive orders could impact telecoms

Feb 7, 2025 1:00pm

technician

What are the benefits of working for a smaller company?

Jan 8, 2025 10:00am